All Systems Operational
About This Site
UHIN performs weekly maintenance on our systems on Tuesday evenings between 5pm and midnight mountain time. We will post additional status updates if customer impact is expected due to a specific maintenance.
The "degraded performance" and "under maintenance" states are not considered for uptime calculations. While UHIN does track degraded performance internally (ie. slower than normal system performance) these times are not calculated by the status page.
Clearinghouse Platform
Operational
Batch EDI Processing
Operational
Real Time EDI Processing
Operational
PIR Connection
Operational
CORE Connection
Operational
SFTP Connection
Operational
UTRANSEND Portal
Operational
Payer Network
Operational
The CHIE Platform
Operational
Alerts - Delivered via Direct
Operational
Alerts - Delivered via SFTP
Operational
Alerts - MYUHIN Workflow
Operational
Clinical Portal
Operational
Data Feeds
Operational
Federated Query
Operational
Results Delivery
Operational
VPN Connectivity
Operational
MYUHIN
Operational
File Tool
Operational
EDI Enrollment
Operational
Eligibility
Operational
Claims
Operational
Claims Attachments
Operational
Prior Authorizations
Operational
CHIE Alerts Workflow
Operational
Customer Support
Operational
Data Source
Operational
Data Source Opt Out Notifications
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Utah Medicaid downtime 9/5/2026 6 AM to 6 PM Sep 5, 2026 06:00-18:00 MDT
The Utah Medicaid will be unavailable on September 5, 2026, from 6:00 AM to 6:00 PM due to system maintenance. The PRISM application will not be available during this time.
All interfaces will be held for processing until the system returns to normal operation.
The eligibility tool will still be available during the maintenance window: https://medicaid.utah.gov/eligibility
UHIN will hold files during this time frame.
All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online.
Posted on Aug 25, 2026 - 14:33 MDT
All interfaces will be held for processing until the system returns to normal operation.
The eligibility tool will still be available during the maintenance window: https://medicaid.utah.gov/eligibility
UHIN will hold files during this time frame.
All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online.
Posted on Aug 25, 2026 - 14:33 MDT
The UHIN Customer Support call center will be closed on Monday, September 7th Sep 7, 2026 00:00 - Sep 8, 2026 00:00 MDT
The UHIN Customer Support call center will be closed on Monday, September 7th. All regular support issues will be addressed on Tuesday, September 8th.
Our on-call team will actively monitor the system to ensure connectivity remains stable.
If you have an issue, please contact us through the standard support channels by emailing customersupport@uhin.org. These will be addressed in accordance with our off-hours support policies.
Posted on Sep 03, 2026 - 09:44 MDT
Our on-call team will actively monitor the system to ensure connectivity remains stable.
If you have an issue, please contact us through the standard support channels by emailing customersupport@uhin.org. These will be addressed in accordance with our off-hours support policies.
Posted on Sep 03, 2026 - 09:44 MDT