UHIN Status Page
Identified - Dear Provider Partner,

We are aware that Molina of Utah recently issued a communication regarding the consolidation of their clearinghouse operations to SSI and Availity. We want to provide immediate clarification to ensure there is no disruption to your workflow.

Please be assured that your connectivity to Molina of Utah through UHIN will remain active and uninterrupted.

Here is what you need to know:

No Action Required: You are not required to join or transition to a new clearinghouse (such as Availity or SSI).

Continued Service: You may continue to submit your claims through UHIN exactly as you do today.

Ongoing Collaboration: UHIN is actively coordinating with Molina of Utah to manage the backend technical transition to ensure it remains seamless for our providers.

Our goal is to make these industry shifts invisible to your office so you can stay focused on patient care. If you have any specific questions regarding your account, please feel free to reach out to our support team at 877-693-3071 or customersupport@uhin.org.

Thank you for your continued partnership.

Best regards,

The UHIN Team

Mar 18, 2026 - 14:01 MDT

About This Site

UHIN performs weekly maintenance on our systems on Tuesday evenings between 5pm and midnight mountain time. We will post additional status updates if customer impact is expected due to a specific maintenance.

The "degraded performance" and "under maintenance" states are not considered for uptime calculations. While UHIN does track degraded performance internally (ie. slower than normal system performance) these times are not calculated by the status page.

Clearinghouse Platform Operational
90 days ago
100.0 % uptime
Today
Batch EDI Processing Operational
90 days ago
100.0 % uptime
Today
Real Time EDI Processing Operational
90 days ago
100.0 % uptime
Today
PIR Connection Operational
90 days ago
100.0 % uptime
Today
CORE Connection Operational
90 days ago
100.0 % uptime
Today
SFTP Connection Operational
90 days ago
100.0 % uptime
Today
UTRANSEND Portal Operational
90 days ago
100.0 % uptime
Today
Payer Network Operational
90 days ago
100.0 % uptime
Today
The CHIE Platform Operational
90 days ago
99.78 % uptime
Today
Alerts - Delivered via Direct Operational
90 days ago
100.0 % uptime
Today
Alerts - Delivered via SFTP Operational
90 days ago
100.0 % uptime
Today
Alerts - MYUHIN Workflow Operational
90 days ago
100.0 % uptime
Today
Clinical Portal Operational
90 days ago
100.0 % uptime
Today
Data Feeds Operational
90 days ago
98.28 % uptime
Today
Federated Query Operational
90 days ago
100.0 % uptime
Today
Results Delivery Operational
90 days ago
100.0 % uptime
Today
VPN Connectivity Operational
90 days ago
100.0 % uptime
Today
MYUHIN Operational
90 days ago
100.0 % uptime
Today
File Tool Operational
90 days ago
100.0 % uptime
Today
EDI Enrollment Operational
90 days ago
100.0 % uptime
Today
Eligibility Operational
90 days ago
100.0 % uptime
Today
Claims Operational
90 days ago
100.0 % uptime
Today
Claims Attachments Operational
90 days ago
100.0 % uptime
Today
Prior Authorizations Operational
90 days ago
100.0 % uptime
Today
CHIE Alerts Workflow Operational
Customer Support Operational
90 days ago
100.0 % uptime
Today
Data Source Operational
Data Source Opt Out Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 29, 2026

No incidents reported today.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

Unresolved incident: Important Update: No Action Required for Your Molina Healthcare of Utah Claims.

Mar 17, 2026
Resolved - This incident has been resolved.
Mar 17, 08:29 MDT
Identified - Regence BlueCross BlueShield of Utah Realtime Connectivity Outage

UHIN is currently experiencing a realtime connectivity outage with Regence BlueCross BlueShield of Utah impacting 270/271 eligibility transactions and 276/277 claim status transactions.

Mar 6, 08:16 MST
Mar 16, 2026

No incidents reported.

Mar 15, 2026
Completed - The scheduled maintenance has been completed.
Mar 15, 04:52 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 16:22 MDT
Scheduled - Utah Medicaid will be down for maintenance on March 14th at 4:30 PM to March 15th at 5 AM.
All interfaces will be held for processing until the system returns to normal operations.

UHIN will hold all HIPAA batch files and process them in the order they were received once Utah Medicaid is back online.

RealTime files (270 and 276) will fail during this time frame.

Please use the Eligibility LookUp Tool for all eligibility needs at https://medicaid.utah.gov/eligibility

Mar 2, 16:24 MST