Driving Healthcare Solutions Forward
Identified - Medicare experienced a file processing delay impacting Medicare files submitted between October 4, 2018, at 6:00 PM (CST) and October 5, 2018, at 8:30 AM (CST). 277CA reports for these files are delayed.

For up to date information please visit: https://status.uhin.org/
Oct 5, 08:47 MDT
Identified - UHC Group has experienced issues in delivering some 835 reports from 9/21/2018 to 9/26/2018 for the following payers:

06111 – OXFORD (UNITED HEALTHCARE/OXFORD)
39026 – UMR – WAUSAU/UHIS
44054 – GOVERNMENT EMPLOYEES HEALTH ASSOCIATION (GEHA)
87726 – UNITED HEALTHCARE

For up to date information, please visit: https://status.uhin.org/
Oct 9, 15:10 MDT
Identified - The CHIE Clinical Portal is experiencing intermittent connectivity issues. UHIN is currently working with their vendor to resolve this issue. This does not affect any feeds or other connections.
We apologize for any inconvenience this may cause.
Jun 1, 10:09 MDT
Payer Connections   Operational
cHIE Clinical Systems Operational
CareAchieve Data Warehouse   Operational
Clinical Portal   Operational
Data Feeds   Operational
Federated Query   Operational
Results Delivery   Operational
VPN Connectivity   Operational
Real-Time Transactions Operational
SOAP   Operational
SOAP (CORE)   Operational
REST   Operational
MIME   Operational
cHIE Alert Notifications Operational
Delivered via Direct   Operational
Delivered via SFTP   Operational
Batch Transactions Operational
SFTP   Operational
SOAP   Operational
cHIEdirect.net Operational
Claims Attachments   Operational
Webmail   Operational
Utransend Portal   Operational
10A PreAuthorizations   Operational
UHINT Hand Entry Tool   Operational
Customer Service (Call Center)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 18, 2018

No incidents reported today.

Nov 17, 2018
Completed - The scheduled maintenance has been completed.
Nov 17, 17:31 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 13:30 MST
Scheduled - SelectHealth has a scheduled maintenance planned. This maintenance affects real time transactions. They may not receive a response, batch transactions will queue up.

For up to date information please visit: https://status.uhin.org/
Nov 7, 15:18 MST
Completed - The scheduled maintenance has been completed.
Nov 17, 11:01 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 05:00 MST
Scheduled - Medicare Part A & B has a scheduled maintenance planned. This maintenance affects 27X transactions. Attempts to submit transactions for this payer will result in AAA*42 errors.

For up to date information please visit: https://status.uhin.org/
Nov 2, 13:05 MDT
Nov 16, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018
Completed - The scheduled maintenance has been completed.
Nov 13, 13:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 10:00 MST
Scheduled - SelectHealth has a scheduled maintenance planned. This maintenance affects real time transactions. They may not receive a response, batch transactions will queue up.

For up to date information please visit: https://status.uhin.org/
Nov 7, 15:11 MST
Nov 12, 2018

No incidents reported.

Nov 11, 2018
Completed - The scheduled maintenance has been completed.
Nov 11, 16:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 22:00 MST
Scheduled - Regence has a scheduled maintenance planned. This maintenance affects 27X transactions.

For up to date information please visit: https://status.uhin.org/
Nov 7, 09:13 MST
Nov 9, 2018
Completed - The scheduled maintenance has been completed.
Nov 9, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 20:30 MST
Scheduled - The chiedirect.net server is scheduled for regular maintenance. The cHIE Direct server will be down.

cHIE Direct has a regular maintenance window scheduled for every other Friday.

We apologize for any inconvenience.
Thank you,

UHIN Community Alerts
For up to date information please visit: https://status.uhin.org/
Nov 7, 17:44 MST
Nov 8, 2018
Completed - The scheduled maintenance has been completed.
Nov 8, 23:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 19:00 MST
Scheduled - UHC has a scheduled maintenance planned. This maintenance affects 27X transactions. Attempts to submit transactions for this payer will result in AAA*42 errors.

For up to date information please visit: https://status.uhin.org/
Nov 1, 13:52 MDT
Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018
Completed - The scheduled maintenance has been completed.
Nov 4, 03:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 03:00 MST
Scheduled - University of Utah health Plans has a scheduled maintenance planned. This maintenance affects real-time transactions. Batch transactions will be queued and processed after the maintenance.

For up to date information please visit: https://status.uhin.org/
Nov 2, 11:35 MDT