Driving Healthcare Solutions Forward
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 20:00 MST
Scheduled - Regence has a scheduled maintenance planned. This maintenance affects Real-time 27X transactions. Please resend any transactions that received an error after the maintenance has been completed.

For up to date information please visit: https://status.uhin.org/
Identified - Change Healthcare identified an interruption in normal Electronic Remittance Advice (ERA) processing and delivery. This impacts some ERA expected from the Payer for check date 11/24/2017. It results in delivery delays for the impacted ERA because the files from the Payer were not processed.

For up to date information, please visit: https://status.uhin.org/
Dec 11, 11:22 MST
Identified - The CHIE is currently not able to retrieve data queried from Intermountain Healthcare facilities. UHIN and Intermountain are working closely to resolve the issue. We hope to have the issue resolved soon. If you have any questions please feel to contact UHIN Customer Service at customerservice@uhin.org or 877-693-3071.
Dec 7, 11:10 MST
Payer Connections   Operational
cHIE Clinical Systems Operational
CareAchieve Data Warehouse   Operational
Clinical Portal   Operational
Data Feeds   Operational
Federated Query   Operational
Results Delivery   Operational
VPN Connectivity   Operational
Real-Time Transactions Operational
SOAP   Operational
SOAP (CORE)   Operational
REST   Operational
MIME   Operational
cHIE Alert Notifications Operational
Delivered via Direct   Operational
Delivered via SFTP   Operational
Batch Transactions Operational
SFTP   Operational
SOAP   Operational
cHIEdirect.net Operational
Claims Attachments   Operational
Webmail   Operational
Utransend Portal   Operational
10A PreAuthorizations   Operational
UHINT Hand Entry Tool   Operational
Customer Service (Call Center)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 15, 2017

No incidents reported.

Dec 14, 2017

No incidents reported.

Dec 13, 2017

No incidents reported.

Dec 12, 2017

No incidents reported.

Dec 11, 2017
Completed - The scheduled maintenance has been completed.
Dec 11, 18:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 17:00 MST
Scheduled - UHIN will be performing scheduled maintenance Monday evening, December 11th from 5:00 - 6:00 PM MT on the clinical systems which will result in a system outage.

This downtime will affect data feeds, results delivery, the CHIE portal and the CHIE Alert notifications delivered via chiedirect and SFTP.

Any messages received during this downtime will be queued and then processed once the CHIE Systems are brought back up.

It may take some time for the system to process and deliver all queued messages following the maintenance window.

We apologize for any inconvenience this may cause.


Thank you,

UHIN Community Alerts
Dec 11, 10:08 MST
Resolved - The 277CA reports for files affected by the processing delay have delivered. Files are now processing files within normal timeframes.
Dec 11, 12:02 MST
Identified - Medicare Part A and B is currently experiencing a 277CA report delivery delay associated to 837 files submitted after approximately 9:00 am (CST) on 12/10/2017 through current.

For up to date information, please visit: https://status.uhin.org/
Dec 11, 09:38 MST
Dec 10, 2017
Completed - The scheduled maintenance has been completed.
Dec 10, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 17:00 MST
Scheduled - The chiedirect.net server is scheduled for additional maintenance. The cHIE Direct server will be down for 4 hours on Sunday evening beginning at 5:00 PM and lasting until 9:00 PM.



We apologize for any inconvenience.
Thank you,

UHIN Community Alerts
For up to date information please visit: https://status.uhin.org/
Dec 7, 11:04 MST
Dec 9, 2017

No incidents reported.

Dec 8, 2017
Completed - The scheduled maintenance has been completed.
Dec 8, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 20:31 MST
Scheduled - The chiedirect.net server is scheduled for regular maintenance. The cHIE Direct server will be down.

cHIE Direct has a regular maintenance window scheduled for every other Friday.

We apologize for any inconvenience.
Thank you,

UHIN Community Alerts
For up to date information please visit: https://status.uhin.org/
Dec 6, 17:02 MST
Dec 7, 2017
SelectHealth will be resending 277CA reports dated 11/27/2017. For those that have already received their 277CAs for this day, please disregard these files as they will be duplicate.

For up to date information, please visit: https://status.uhin.org/
Dec 7, 11:27 MST
Dec 6, 2017
Completed - The scheduled maintenance has been completed.
Dec 6, 00:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 22:00 MST
Scheduled - Please be advised UHIN has scheduled maintenance planned for Production during our normally scheduled maintenance window. During this time there may be periodic outages to SFTP, batch, and real-time transactions.
Dec 5, 13:29 MST
Dec 4, 2017
Resolved - This incident has been resolved.
Dec 4, 14:49 MST
Identified - SelectHealth experienced an issue which resulted in a delay to 277CA’s that are typically sent out each evening. 277CA’s can be expected to arrive in 24 hours. We apologize for the inconvenience this may cause.

For up to date information, please visit: https://status.uhin.org/
Nov 29, 08:54 MST
Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.