UHIN Status

All Systems Operational

About This Site

The "degraded performance" and "under maintenance" states are not considered for uptime calculations. While UHIN does track degraded performance internally (ie. slower than normal system performance) these times are not calculated by the status page.

Uptime over the past 90 days. View historical uptime.

Clearinghouse Platform Operational

90 days ago

100.0 % uptime

Today

Batch EDI Processing Operational

90 days ago

100.0 % uptime

Today

Real Time EDI Processing Operational

90 days ago

100.0 % uptime

Today

PIR Connection Operational

90 days ago

100.0 % uptime

Today

CORE Connection Operational

90 days ago

100.0 % uptime

Today

SFTP Connection Operational

90 days ago

100.0 % uptime

Today

UTRANSEND Portal Operational

90 days ago

100.0 % uptime

Today

Payer Network Operational

90 days ago

100.0 % uptime

Today

The CHIE Platform Operational

90 days ago

99.96 % uptime

Today

Alerts - Delivered via Direct Operational

90 days ago

100.0 % uptime

Today

Alerts - Delivered via SFTP Operational

90 days ago

100.0 % uptime

Today

Alerts - MYUHIN Workflow Operational

90 days ago

99.87 % uptime

Today

Clinical Portal Operational

90 days ago

100.0 % uptime

Today

Data Feeds Operational

90 days ago

100.0 % uptime

Today

Federated Query Operational

90 days ago

100.0 % uptime

Today

Results Delivery Operational

90 days ago

100.0 % uptime

Today

VPN Connectivity Operational

90 days ago

99.87 % uptime

Today

MYUHIN Operational

90 days ago

100.0 % uptime

Today

File Tool Operational

90 days ago

100.0 % uptime

Today

EDI Enrollment

Operational

90 days ago

100.0 % uptime

Today

Eligibility Operational

90 days ago

100.0 % uptime

Today

Claims Operational

90 days ago

100.0 % uptime

Today

Claims Attachments Operational

90 days ago

100.0 % uptime

Today

Prior Authorizations Operational

90 days ago

100.0 % uptime

Today

CHIE Alerts Workflow Operational

Customer Support Operational

90 days ago

100.0 % uptime

Today

Data Source Operational

Data Source Opt Out Notifications

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

SelectHealth Schedule Maintenance, September 23, 2023 1:00 AM MDT – 3:00 AM MDT Sep 23, 2023 01:00-04:00 MDT

SelectHealth will conduct a scheduled maintenance September 8, 2023 1:00 AM MDT – 3:00 AM MDT.

Batch transaction will be stored and processed after the maintenance window is resolved.

Real-time transactions may experience a time-out on the connection during the maintenance window and should be resent.
Posted on Sep 08, 2023 - 14:19 MDT

Past Incidents

Sep 21, 2023

No incidents reported today.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

UHIN Realtime Eligibility Scheduled Maintenance - September 17, 2023 - Multiple Payers

Completed - The scheduled maintenance has been completed.
Sep 17, 05:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 01:01 MDT

Scheduled - On Sunday, September 17, UHIN will be performing maintenance for all players associated with trading partner HT006748-300. Senders will experience a timeout during the maintenance window. Failed transactions should be resent once the maintenance is resolved.
Sep 1, 17:15 MDT

Sep 16, 2023

PEHP real-time system maintenance.

Completed - The scheduled maintenance has been completed.
Sep 16, 12:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 22:00 MDT

Scheduled - PEHP will be performing system maintenance from 9/15/23 at midnight until 9/16/23 at 1 pm.

Real-time transactions may experience a time-out on the connection during the maintenance window and should be resent.
Sep 15, 10:33 MDT

Sep 15, 2023

Medicare Part B is experiencing a delay in Remittance Advice delivery for Utah on 9/13/23

Resolved - This incident has been resolved.
Sep 15, 08:21 MDT

Identified - Medicare Part B is experiencing a delay in Remittance Advice delivery for Utah on 9/13/23

https://www.edissweb.com/cgp/index.html

For up to date information, please visit: https://status.uhin.org/
Sep 13, 10:10 MDT

PRISM will be down this Thursday, September 13th from 6 pm. to 10:00 p.m. for system maintenance.

Resolved - This incident has been resolved.
Sep 15, 08:20 MDT

Identified - Attention all users: PRISM will be down this Wednesday, September 13th from 6 pm to 10 pm for system maintenance.

UHIN will hold files during this time frame.

All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online.

RealTime files (270 and 276) will fail during this timeframe.

Please use the Eligibility lookUp Tool (ELT) for all eligibility needs at https://medicaid.utah.gov/eligibility/
Sep 13, 15:42 MDT

Sep 14, 2023

No incidents reported.

Sep 13, 2023

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

LIFE1 Missing ERA’s and Re-enrollment

Resolved - This incident has been resolved.
Sep 8, 14:39 MDT

Monitoring - PAYER ID LIFE1 may require re-enrollment. If you are currently sending to LIFE1 and have previously enrolled but stopped receiving 835s, please re-enroll through UHIN to receive your 835’s.
Jul 25, 15:59 MDT

PRISM will be down this Thursday, August 31st from 6 pm. to 10:00 p.m. for system maintenance.

Resolved - This incident has been resolved.
Sep 8, 14:39 MDT

Identified - UHIN will hold batch files during this time frame.

All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online.

CORE RealTime files (270 and 276) will fail during this timeframe.

Please use the Eligibility lookUp Tool (ELT) for all eligibility needs at https://medicaid.utah.gov/eligibility/
Aug 25, 16:59 MDT

Sep 7, 2023

No incidents reported.

About This Site

Related