Utah Health Information Network Status

Driving Healthcare Solutions Forward

All Systems Operational

Payer Connections Operational

cHIE Clinical Systems Operational

CareAchieve Data Warehouse Operational

Clinical Portal Operational

Data Feeds Operational

Federated Query Operational

Results Delivery Operational

VPN Connectivity Operational

Real-Time Transactions Operational

SOAP Operational

SOAP (CORE) Operational

REST Operational

MIME Operational

cHIE Alert Notifications Operational

Delivered via Direct Operational

Delivered via SFTP Operational

Batch Transactions Operational

SFTP Operational

SOAP Operational

cHIEdirect.net Operational

Claims Attachments Operational

Webmail Operational

Utransend Portal Operational

10A PreAuthorizations Operational

UHINT Hand Entry Tool Operational

Customer Service (Call Center) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 24, 2019

No incidents reported today.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

Regularly Scheduled Maintenance for chiedirect.net

Completed - The scheduled maintenance has been completed.
Mar 15, 21:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 20:30 MDT

Scheduled - The chiedirect.net server is scheduled for regular maintenance. The CHIE Direct server will be down.

CHIE Direct has a regular maintenance window scheduled for every other Friday.

We apologize for any inconvenience.

For up to date information please visit: https://status.uhin.org/
Mar 14, 09:40 MDT

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

Medicare Part A and B have sent duplicate files

Resolved - Submitters may have received duplicate reports and/or remits (TA1, 999, 277CA, and 835) for files submitted after 12:00 PM (CST) on March 8, 2019, through current. These duplicate reports should be disregarded.

For up to date information, please visit: https://status.uhin.org/
Mar 11, 09:54 MDT

Mar 10, 2019

PEHP has a scheduled maintenance.

Completed - The scheduled maintenance has been completed.
Mar 10, 16:01 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 07:45 MDT

Scheduled - PEHP has a scheduled maintenance planned. This maintenance affects realtime transactions.

For up to date information please visit: https://status.uhin.org/
Mar 6, 13:04 MST