Driving Healthcare Solutions Forward
Update - Medicare A and B has resolved the processing delay for claim files sent on September 18, 2018, and reports have been delivered. Claim files sent September 19, 2018, through current are still experiencing a processing issue causing reports to be delayed.
Sep 20, 11:29 MDT
Identified - Medicare A and B is experiencing a processing delay impacting files submitted Tuesday September 18, 2018, through current. Reports for these files are currently delayed.

For up to date information, please visit: https://status.uhin.org/
Sep 19, 15:07 MDT
Identified - Medicare Part A & B experienced a processing delay impacting files submitted Friday September 7, 2018, between 7:30 PM through 11:30 PM (CST). Reports for these files are currently delayed.

For up to date information, please visit: https://status.uhin.org/
Sep 10, 09:03 MDT
Identified - The CHIE Clinical Portal is experiencing intermittent connectivity issues. UHIN is currently working with their vendor to resolve this issue. This does not affect any feeds or other connections.
We apologize for any inconvenience this may cause.
Jun 1, 10:09 MDT
Payer Connections   Operational
cHIE Clinical Systems Operational
CareAchieve Data Warehouse   Operational
Clinical Portal   Operational
Data Feeds   Operational
Federated Query   Operational
Results Delivery   Operational
VPN Connectivity   Operational
Real-Time Transactions Operational
SOAP   Operational
SOAP (CORE)   Operational
REST   Operational
MIME   Operational
cHIE Alert Notifications Operational
Delivered via Direct   Operational
Delivered via SFTP   Operational
Batch Transactions Operational
SFTP   Operational
SOAP   Operational
cHIEdirect.net Operational
Claims Attachments   Operational
Webmail   Operational
Utransend Portal   Operational
10A PreAuthorizations   Operational
UHINT Hand Entry Tool   Operational
Customer Service (Call Center)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2018

No incidents reported today.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018
Completed - The scheduled maintenance has been completed.
Sep 16, 17:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 21:00 MDT
Scheduled - Regence BCBS of Utah has a scheduled maintenance planned. This maintenance affects 27X transactions. {Fill in any additional details required here}

For up to date information please visit: https://status.uhin.org/
Sep 14, 16:26 MDT
Sep 15, 2018
Completed - The scheduled maintenance has been completed.
Sep 15, 04:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 20:00 MDT
Scheduled - Aetna has a scheduled maintenance planned. This maintenance affects 27X transactions. Attempts to submit transactions for this payer will result in AAA*42 errors.

For up to date information please visit: https://status.uhin.org/
Sep 13, 17:05 MDT
Sep 14, 2018
Completed - The scheduled maintenance has been completed.
Sep 14, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 20:30 MDT
Scheduled - The chiedirect.net server is scheduled for regular maintenance. The cHIE Direct server will be down.

cHIE Direct has a regular maintenance window scheduled for every other Friday.

We apologize for any inconvenience.
Thank you,

UHIN Community Alerts
For up to date information please visit: https://status.uhin.org/
Sep 13, 10:34 MDT
Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018
Resolved - Delayed reports have now been delivered
Sep 11, 09:02 MDT
Identified - The remittance advice for all Medicare Part A for September 10, 2018, are delayed.

For up to date information, please visit: https://status.uhin.org/
Sep 10, 09:04 MDT
Resolved - Delayed files have been delivered
Sep 11, 09:02 MDT
Identified - Report Delivery Delay For All Lines of Business

EDI Support Services experienced a file processing delay impacting a small subset of claim files submitted on September 6, 2018, between 7:30 PM and 11:30 PM (CST). Reports for these files may be delayed.

EDISS will send a notification once the issue is resolved and we are within our normal processing timeframes. EDISS apologizes for any inconvenience this may have caused.

For up to date information please visit: https://status.uhin.org/
Sep 7, 10:37 MDT
Sep 9, 2018
Completed - The scheduled maintenance has been completed.
Sep 9, 17:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 22:00 MDT
Scheduled - PEHP has a scheduled maintenance planned. This maintenance affects both realtime and batch transactions.

For up to date information please visit: https://status.uhin.org/
Sep 7, 09:28 MDT
Completed - The scheduled maintenance has been completed.
Sep 9, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 18:00 MDT
Scheduled - During the specified maintenance window, real time 27X transactions will be unavailable for processing. Attempts to submit transactions for this payer will result in AAA*42 errors.

All transactions will resume once this maintenance has been completed.

For up to date information please visit: https://status.uhin.org/
Sep 7, 13:56 MDT