Driving Healthcare Solutions Forward
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 6, 12:40 MDT
Investigating - We are currently investigating this issue.
Aug 6, 08:58 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 29, 16:58 MDT
Investigating - We are currently investigating this issue.
Jul 29, 15:38 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 08:31 MDT
Investigating - We are currently investigating this issue.
Jul 23, 07:08 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 10:48 MDT
Investigating - We are currently investigating this issue.
Jul 22, 09:48 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 15:53 MDT
Investigating - We are currently investigating this issue.
Jul 15, 13:44 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 12:21 MDT
Investigating - We are currently investigating this issue.
Jun 17, 12:02 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 8, 12:45 MDT
Investigating - We are currently investigating this issue.
Jun 8, 11:16 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 09:23 MDT
Investigating - We are currently investigating this issue.
Jun 3, 08:39 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 08:52 MDT
Investigating - We are currently investigating this issue.
Jun 2, 08:35 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 5, 08:54 MDT
Identified - The issue has been identified and a fix is being implemented.
May 5, 07:32 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 4, 19:12 MDT
Identified - The issue has been identified and a fix is being implemented.
May 4, 17:54 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 16:16 MDT
Identified - The issue has been identified and a fix is being implemented.
Apr 27, 14:00 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 21, 14:03 MDT
Investigating - We are currently investigating this issue.
Apr 21, 13:30 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 14:19 MDT
Investigating - We are currently investigating this issue.
Mar 31, 10:40 MDT
Update - We are continuing to monitor for any further issues.
Mar 31, 10:35 MDT
Update - We are continuing to monitor for any further issues.
Mar 31, 10:15 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 10:58 MDT
Update - We are continuing to investigate this issue.
Mar 5, 08:47 MST
Investigating - UHIN is currently experiencing an issue with the cHIE system.

UHIN is working to resolve this issue as quickly as possible and will send out an update when resolved.

We apologize for any inconvenience this may cause.

For up to date information, please visit: https://status.uhin.org/
Mar 3, 13:17 MST
Clearinghouse Platform Operational
90 days ago
100.0 % uptime
Today
Payer Network Operational
90 days ago
100.0 % uptime
Today
RESTful API Operational
90 days ago
100.0 % uptime
Today
Real-Time - SOAP Operational
90 days ago
100.0 % uptime
Today
Real-Time - CORE SOAP Operational
90 days ago
100.0 % uptime
Today
Real-Time - MIME Operational
90 days ago
100.0 % uptime
Today
Batch - SOAP Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
File Uploader Operational
90 days ago
100.0 % uptime
Today
Portal - Utransend Operational
90 days ago
100.0 % uptime
Today
EDI Enrollment ? Operational
90 days ago
100.0 % uptime
Today
The CHIE Platform Operational
90 days ago
99.71 % uptime
Today
Alerts - Delivered via Direct Operational
90 days ago
100.0 % uptime
Today
Alerts - Delivered via SFTP Operational
90 days ago
100.0 % uptime
Today
Alerts - MYUHIN Workflow Operational
90 days ago
100.0 % uptime
Today
Clinical Portal Operational
90 days ago
99.42 % uptime
Today
Data Feeds Operational
90 days ago
99.43 % uptime
Today
Federated Query Operational
90 days ago
99.42 % uptime
Today
Results Delivery Operational
90 days ago
99.42 % uptime
Today
VPN Connectivity Operational
90 days ago
100.0 % uptime
Today
My UHIN Operational
90 days ago
100.0 % uptime
Today
Eligibility Operational
90 days ago
100.0 % uptime
Today
Claims Operational
90 days ago
100.0 % uptime
Today
Claims Attachments Operational
90 days ago
100.0 % uptime
Today
Prior Authorizations Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
X12 Uploads/Downloads Operational
90 days ago
100.0 % uptime
Today
CHIE Alerts Workflow Operational
90 days ago
100.0 % uptime
Today
Direct Secure Messaging Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 12, 2020

No incidents reported today.

Aug 11, 2020
Resolved - Utah Medicaid 820 transaction delivery delay has been resolved. Utah Medicaid 820 files are in the process of being delivered.
Aug 11, 08:19 MDT
Identified - The 820 files from Medicaid, expected August 10th 2020, are delayed.


For up to date information, please visit: https://status.uhin.org/
Aug 10, 18:11 MDT
Aug 10, 2020
Resolved - This incident has been resolved.
Aug 10, 09:51 MDT
Monitoring - Some customers may have experienced issues with real-time transactions between 11:30PM MDT (08/07/2020) and 8:30AM MDT (08/08/2020) for certain realtime endpoints. Transactions submitted during this window would have experienced a timeout.

UHIN has identified the issue and implemented a fix. Customers impacted will need to resubmit any real-time transactions that occurred during this window.

For up to date information, please visit: https://status.uhin.org/
Aug 8, 11:36 MDT
Aug 9, 2020

No incidents reported.

Aug 8, 2020
Aug 7, 2020

No incidents reported.

Aug 6, 2020

Unresolved incident: cHIE Systems Currently Experiencing Delays.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020
Completed - The scheduled maintenance has been completed.
Jul 30, 05:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 03:00 MDT
Scheduled - UHIN will be performing maintenance on the MPI during this time. As such all feeds into the Clinical Portal and CHIE Alerts will be delayed until after the maintenance is completed at 5 am. Patient Discoveries performed through a Federated Query will error out during this time as well.
Jul 29, 19:29 MDT
Jul 29, 2020