We are aware that Molina of Utah recently issued a communication regarding the consolidation of their clearinghouse operations to SSI and Availity. We want to provide immediate clarification to ensure there is no disruption to your workflow.
Please be assured that your connectivity to Molina of Utah through UHIN will remain active and uninterrupted.
Here is what you need to know:
No Action Required: You are not required to join or transition to a new clearinghouse (such as Availity or SSI).
Continued Service: You may continue to submit your claims through UHIN exactly as you do today.
Ongoing Collaboration: UHIN is actively coordinating with Molina of Utah to manage the backend technical transition to ensure it remains seamless for our providers.
Our goal is to make these industry shifts invisible to your office so you can stay focused on patient care. If you have any specific questions regarding your account, please feel free to reach out to our support team at 877-693-3071 or customersupport@uhin.org.
UHIN performs weekly maintenance on our systems on Tuesday evenings between 5pm and midnight mountain time. We will post additional status updates if customer impact is expected due to a specific maintenance.
The "degraded performance" and "under maintenance" states are not considered for uptime calculations. While UHIN does track degraded performance internally (ie. slower than normal system performance) these times are not calculated by the status page.
Clearinghouse Platform
Operational
90 days ago
100.0
% uptime
Today
Batch EDI Processing
Operational
90 days ago
100.0
% uptime
Today
Real Time EDI Processing
Operational
90 days ago
100.0
% uptime
Today
PIR Connection
Operational
90 days ago
100.0
% uptime
Today
CORE Connection
Operational
90 days ago
100.0
% uptime
Today
SFTP Connection
Operational
90 days ago
100.0
% uptime
Today
UTRANSEND Portal
Operational
90 days ago
100.0
% uptime
Today
Payer Network
Operational
90 days ago
100.0
% uptime
Today
The CHIE Platform
Operational
90 days ago
99.76
% uptime
Today
Alerts - Delivered via Direct
Operational
90 days ago
100.0
% uptime
Today
Alerts - Delivered via SFTP
Operational
90 days ago
100.0
% uptime
Today
Alerts - MYUHIN Workflow
Operational
90 days ago
100.0
% uptime
Today
Clinical Portal
Operational
90 days ago
100.0
% uptime
Today
Data Feeds
Operational
90 days ago
98.28
% uptime
Today
Federated Query
Operational
90 days ago
99.85
% uptime
Today
Results Delivery
Operational
90 days ago
100.0
% uptime
Today
VPN Connectivity
Operational
90 days ago
100.0
% uptime
Today
MYUHIN
Operational
90 days ago
100.0
% uptime
Today
File Tool
Operational
90 days ago
100.0
% uptime
Today
EDI Enrollment
Operational
90 days ago
100.0
% uptime
Today
Eligibility
Operational
90 days ago
100.0
% uptime
Today
Claims
Operational
90 days ago
100.0
% uptime
Today
Claims Attachments
Operational
90 days ago
100.0
% uptime
Today
Prior Authorizations
Operational
90 days ago
100.0
% uptime
Today
CHIE Alerts Workflow
Operational
Customer Support
Operational
90 days ago
100.0
% uptime
Today
Data Source
Operational
Data Source Opt Out Notifications
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Mar 22, 2026
No incidents reported today.
Mar 21, 2026
No incidents reported.
Mar 20, 2026
No incidents reported.
Mar 19, 2026
No incidents reported.
Mar 18, 2026
Unresolved incident: Important Update: No Action Required for Your Molina Healthcare of Utah Claims.
Resolved -
This incident has been resolved.
Mar 17, 08:29 MDT
Identified -
Regence BlueCross BlueShield of Utah Realtime Connectivity Outage
UHIN is currently experiencing a realtime connectivity outage with Regence BlueCross BlueShield of Utah impacting 270/271 eligibility transactions and 276/277 claim status transactions.
Mar 6, 08:16 MST
Completed -
The scheduled maintenance has been completed.
Mar 15, 04:52 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 16:22 MDT
Scheduled -
Utah Medicaid will be down for maintenance on March 14th at 4:30 PM to March 15th at 5 AM. All interfaces will be held for processing until the system returns to normal operations.
UHIN will hold all HIPAA batch files and process them in the order they were received once Utah Medicaid is back online.
RealTime files (270 and 276) will fail during this time frame.
Resolved -
This incident has been resolved.
Mar 12, 18:57 MDT
Monitoring -
Title: Multi-State EHR-Based Network for Disease Surveillance
Posted Date: 2/6/2026 Deadline for Opt Outs: 3/8/2026
Authority: In accordance with the UHIN Requirements: Member Policies and Procedural Manual v1, CHIE Permitted Purpose Policy (https://support.uhin.org/s/article/Member-Policies-And-Procedures-Manual) and applicable law (including the federal Information Blocking Rule), UHIN may use and disclose Patient Data for any Limited Public Health Activity (PHA) or a Research purpose pursuant to a Public Health Emergency or with Source Member consent for the specific PHA or Research project; provided, however, that additional Source Member consent shall not be required for any voluntary or mandatory public health reporting. UHIN shall obtain Source Member consent for a specific PHA or Research project by providing notice on its website (https://status.uhin.org/, Data Source Opt Out Notifications) and giving such Source Members up to thirty (30) calendar days after the notice is posted to the website to opt out of the specific PHA or Research project. Members are encouraged to sign up for UHIN’s RSS feed to receive automated notifications of updates to this website. If a Source Member does not exercise its opt out rights within this 30-day period, the Source Member is deemed to have consented to the specific PHA or Research project.
Type of Request: This is a Public Health Activity request for chronic disease surveillance
Project/Study Title: Multi-State EHR-Based Network for Disease Surveillance Protocol Number (if applicable): 2
Requestor: Utah Department of Health and Human Services and the National Association of Chronic Disease Directors
Description of Project/Study: MENDS is a distributed network for surveillance that leverages electronic health record (EHR) data to generate timely prevalence estimates of chronic disease risk measures at national and local levels. MENDS can be accessed by health departments and other authorized users for monitoring trends, informing policies, planning programs, and evaluating outcomes to improve the health of the population. Information on the MENDS project, including Project Summary and Overview, how MENDS works, and governance, can be located here https://chronicdisease.org/cphl/technical-assistance-hub/data-modernization/mends/
Type of Patient Data Involved: A limited data set will be extracted from the CHIE and be available through secure systems, with proper access control, to the National Association of Chronic Disease Directors (NACDD), the Utah Department of Health and Human Services, and NORC at the University of Chicago. Business Associate Agreements and/or Data Use Agreements will be implemented as required by applicable law.
UHIN Board review and approval: 8/14/2025
Authorization or IRB/Privacy Board Waiver (for Research Studies Only): Not applicable, this is a public health activity, not research. IRB/Privacy Board Approval or Exemption (for Research Studies Only): Not applicable, this is a public health activity, not research.
If you have questions or wish to have additional information about this project, please email privacy@uhin.org and include the title of the project and your request. If your organization or agency wishes to opt out of allowing their data to be included in this project, please have your contract contact email privacy@uhin.org by 3/8/2026 to opt out.
Feb 6, 12:34 MST
Resolved -
All delayed Selecthealth transactions have been delivered.
Mar 12, 08:03 MDT
Monitoring -
SelectHealth experienced an issue with our batch jobs last night. As a result, we have paused our payment/835 jobs and no 835s were sent on 3/5/2026. We will continue running the batch jobs tonight to not interfere with regular business. You should expect to see the files coming through for the 835 by tomorrow afternoon, 3/6/2026. Additionally, there may be possible delays with claim acknowledgments.
Mar 5, 15:24 MST