Update - We are continuing to work on a fix for this issue.
Jan 27, 2025 - 09:41 MST
Identified - We are currently working on adding the imaging report section to the CCDs being generated. We will notify you once the fix has been implemented. Thank you for your understanding.
Jan 27, 2025 - 09:35 MST
UHIN performs weekly maintenance on our systems on Tuesday evenings between 5pm and midnight mountain time. We will post additional status updates if customer impact is expected due to a specific maintenance.
The "degraded performance" and "under maintenance" states are not considered for uptime calculations. While UHIN does track degraded performance internally (ie. slower than normal system performance) these times are not calculated by the status page.
Clearinghouse Platform
Operational
90 days ago
99.67
% uptime
Today
Batch EDI Processing
Operational
90 days ago
100.0
% uptime
Today
Real Time EDI Processing
Operational
90 days ago
100.0
% uptime
Today
PIR Connection
Operational
90 days ago
100.0
% uptime
Today
CORE Connection
Operational
90 days ago
100.0
% uptime
Today
SFTP Connection
Operational
90 days ago
100.0
% uptime
Today
UTRANSEND Portal
Operational
90 days ago
97.72
% uptime
Today
Payer Network
Operational
90 days ago
100.0
% uptime
Today
The CHIE Platform
Operational
90 days ago
99.94
% uptime
Today
Alerts - Delivered via Direct
Operational
90 days ago
100.0
% uptime
Today
Alerts - Delivered via SFTP
Operational
90 days ago
100.0
% uptime
Today
Alerts - MYUHIN Workflow
Operational
90 days ago
100.0
% uptime
Today
Clinical Portal
Operational
90 days ago
100.0
% uptime
Today
Data Feeds
Operational
90 days ago
99.58
% uptime
Today
Federated Query
Operational
90 days ago
100.0
% uptime
Today
Results Delivery
Operational
90 days ago
100.0
% uptime
Today
VPN Connectivity
Operational
90 days ago
100.0
% uptime
Today
MYUHIN
Operational
90 days ago
100.0
% uptime
Today
File Tool
Operational
90 days ago
100.0
% uptime
Today
EDI Enrollment
?
Operational
90 days ago
100.0
% uptime
Today
Eligibility
Operational
90 days ago
100.0
% uptime
Today
Claims
Operational
90 days ago
100.0
% uptime
Today
Claims Attachments
Operational
90 days ago
100.0
% uptime
Today
Prior Authorizations
Operational
90 days ago
100.0
% uptime
Today
CHIE Alerts Workflow
Operational
Customer Support
Operational
90 days ago
100.0
% uptime
Today
Data Source
Operational
Data Source Opt Out Notifications
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Please be aware that the death notifications feed has been restored. We helped DHHS resolve their issue that affected the death notification. Please note you will receive notifications for any records that were missed during the downtime. Thank you for your understanding!
Mar 12, 14:28 MDT
Investigating -
Death notifications service is down, we are currently working a fix for this issue. Thank you for your understanding.
Mar 10, 13:09 MDT
Completed -
The scheduled maintenance has been completed.
Mar 9, 00:00 MST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 16:30 MST
Update -
We will be undergoing scheduled maintenance during this time.
Mar 1, 10:09 MST
Scheduled -
Utah Medicaid system will be down March 8, 2025, at 4:30 PM MST to March 9 at 5:00 AM MST for scheduled system maintenance. · UHIN will hold files during this time frame. · All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online. · RealTime files (270 and 276) will fail during this time frame. · Please use the Eligibility LookUp Tool (ELT) for all eligibility needs at https://medicaid.utah.gov/eligibility/.
Mar 1, 10:09 MST