A more connected healthcare system
All Systems Operational

About This Site

The "degraded performance" and "under maintenance" states are not considered for uptime calculations. While UHIN does track degraded performance internally (ie. slower than normal system performance) these times are not calculated by the status page.

Clearinghouse Platform Operational
90 days ago
100.0 % uptime
Today
Batch EDI Processing Operational
90 days ago
100.0 % uptime
Today
Real Time EDI Processing Operational
90 days ago
100.0 % uptime
Today
PIR Connection Operational
90 days ago
100.0 % uptime
Today
CORE Connection Operational
90 days ago
100.0 % uptime
Today
SFTP Connection Operational
90 days ago
100.0 % uptime
Today
UTRANSEND Portal Operational
90 days ago
100.0 % uptime
Today
Payer Network Operational
90 days ago
100.0 % uptime
Today
The CHIE Platform Operational
90 days ago
98.16 % uptime
Today
Alerts - Delivered via Direct Operational
90 days ago
96.92 % uptime
Today
Alerts - Delivered via SFTP Operational
90 days ago
96.92 % uptime
Today
Alerts - MYUHIN Workflow Operational
90 days ago
96.92 % uptime
Today
Clinical Portal Operational
90 days ago
99.6 % uptime
Today
Data Feeds Operational
90 days ago
100.0 % uptime
Today
Federated Query Operational
90 days ago
98.99 % uptime
Today
Results Delivery Operational
90 days ago
95.96 % uptime
Today
VPN Connectivity Operational
90 days ago
100.0 % uptime
Today
MYUHIN Operational
90 days ago
99.95 % uptime
Today
File Tool Operational
90 days ago
99.86 % uptime
Today
EDI Enrollment ? Operational
90 days ago
99.86 % uptime
Today
Eligibility Operational
90 days ago
100.0 % uptime
Today
Claims Operational
90 days ago
99.96 % uptime
Today
Claims Attachments Operational
90 days ago
100.0 % uptime
Today
Prior Authorizations Operational
90 days ago
100.0 % uptime
Today
CHIE Alerts Workflow Operational
Customer Support Operational
90 days ago
100.0 % uptime
Today
Data Source Operational
Data Source Opt Out Notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The Utah Medicaid PRISM system will be down for maintenance on Wednesday, 2/28/2024, from 6 p.m. to 10 p.m. For eligibility verification, please go online to https://medicaid.utah.gov/eligibility/.

During this time:
- HIPAA CORE (RealTime) transactions will receive a time out message and need to be resubmitted after the maintenance.

- UHIN will hold all HIPAA batch transactions until after the downtime is over. All transactions will be processed in the order they were received.

Posted on Feb 21, 2024 - 08:28 MST
Past Incidents
Feb 21, 2024

No incidents reported today.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024
Resolved - EMI Health has resolved the intermittent timeout with the realtime 270/271 connection. Please resend any failed transactions.
Feb 9, 09:38 MST
Identified - EMI Health is experiencing intermittent outages with their realtime 270/271 connection. EMI expects to have a resolution in place by the end of day February 8, 2024.

All request that timeout will need to be resubmitted.

Feb 8, 11:12 MST
Feb 8, 2024
Feb 7, 2024

No incidents reported.