Investigating - Please be advised: UHIN is investigating an issue which is causing intermittent interruptions to the CHIE Clinical Portal. If you have any questions or immediate concerns, please reach out to customerservice@uhin.org
Aug 9, 10:04 MDT
Clearinghouse Platform
Operational
90 days ago
99.08
% uptime
Today
Payer Network
Operational
90 days ago
100.0
% uptime
Today
RESTful API
Operational
90 days ago
100.0
% uptime
Today
Real-Time - SOAP
Operational
90 days ago
100.0
% uptime
Today
Real-Time - CORE SOAP
Operational
90 days ago
100.0
% uptime
Today
Real-Time - MIME
Operational
90 days ago
100.0
% uptime
Today
Batch - SOAP
Operational
90 days ago
100.0
% uptime
Today
SFTP
Operational
90 days ago
100.0
% uptime
Today
File Uploader
Operational
90 days ago
100.0
% uptime
Today
Portal - Utransend
Operational
90 days ago
90.83
% uptime
Today
EDI Enrollment
?
Operational
90 days ago
100.0
% uptime
Today
The CHIE Platform
Degraded Performance
90 days ago
99.94
% uptime
Today
Alerts - Delivered via Direct
Operational
90 days ago
99.94
% uptime
Today
Alerts - Delivered via SFTP
Operational
90 days ago
99.94
% uptime
Today
Alerts - MYUHIN Workflow
Operational
90 days ago
99.94
% uptime
Today
Clinical Portal
Degraded Performance
90 days ago
99.98
% uptime
Today
Data Feeds
Operational
90 days ago
100.0
% uptime
Today
Federated Query
Operational
90 days ago
99.7
% uptime
Today
Results Delivery
Operational
90 days ago
100.0
% uptime
Today
VPN Connectivity
Operational
90 days ago
100.0
% uptime
Today
My UHIN
Operational
90 days ago
99.81
% uptime
Today
Eligibility
Operational
90 days ago
99.81
% uptime
Today
Claims
Operational
90 days ago
99.81
% uptime
Today
Claims Attachments
Operational
90 days ago
99.81
% uptime
Today
Prior Authorizations
Operational
90 days ago
99.81
% uptime
Today
Reporting
Operational
90 days ago
99.81
% uptime
Today
X12 Uploads/Downloads
Operational
90 days ago
99.81
% uptime
Today
CHIE Alerts Workflow
Operational
90 days ago
99.81
% uptime
Today
Direct Secure Messaging
Operational
90 days ago
99.81
% uptime
Today
Customer Support
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This issue is resolved. All delivery methods have caught up.
Aug 8, 20:52 MDT
Monitoring -
Please be advised: UHIN has identified and implemented a fix for an issue which caused a delay in delivering CHIE Alerts. Delayed alerts may continue to deliver throughout the day. UHIN teams will continue to monitor. If you have any questions or concerns, please reach out to customerservice@uhin.org
Aug 8, 13:29 MDT
Resolved -
This incident has been resolved.
Aug 8, 10:54 MDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 5, 12:45 MDT
Investigating -
Please be advised: UHIN is currently investigating a partial outage impacting the CHIE Clinical Portal. If you have any immediate questions or concerns, please reach out to customerservice@uhin.org
Aug 5, 12:22 MDT
Completed -
The scheduled maintenance has been completed.
Aug 7, 04:31 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 00:30 MDT
Scheduled -
Health Choice Utah will have a scheduled downtime on 08/07/2022 00:30am - 08/07/2022 04:30am MST. During the downtime, batch transactions will queue up and process after the downtime.
Aug 5, 13:11 MDT
Completed -
The scheduled maintenance has been completed.
Aug 7, 04:30 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 00:30 MDT
Scheduled -
The University of Utah Health Plans will have a scheduled downtime on 08/07/2022 00:30am - 08/07/2022 04:30am MST.
During the downtime, batch transactions will queue up and process after the downtime. Real time transactions will have to be re-submitted after the downtime.
Aug 5, 11:47 MDT