Identified - The issue has been identified, and a fix is being implemented. During this time - Utransend Archive will be unavailable (archive.utransend.org).
Apr 23, 13:58 MDT
Clearinghouse Platform
Operational
90 days ago
99.83
% uptime
Today
Payer Network
Operational
90 days ago
99.93
% uptime
Today
RESTful API
Operational
90 days ago
99.93
% uptime
Today
Real-Time - SOAP
Operational
90 days ago
99.93
% uptime
Today
Real-Time - CORE SOAP
Operational
90 days ago
99.93
% uptime
Today
Real-Time - MIME
Operational
90 days ago
100.0
% uptime
Today
Batch - SOAP
Operational
90 days ago
99.5
% uptime
Today
SFTP
Operational
90 days ago
99.5
% uptime
Today
File Uploader
Operational
90 days ago
99.57
% uptime
Today
Portal - Utransend
Operational
90 days ago
100.0
% uptime
Today
EDI Enrollment
?
Operational
90 days ago
100.0
% uptime
Today
The CHIE Platform
Operational
90 days ago
100.0
% uptime
Today
Alerts - Delivered via Direct
Operational
90 days ago
100.0
% uptime
Today
Alerts - Delivered via SFTP
Operational
90 days ago
100.0
% uptime
Today
Alerts - MYUHIN Workflow
Operational
90 days ago
100.0
% uptime
Today
Clinical Portal
Operational
90 days ago
100.0
% uptime
Today
Data Feeds
Operational
90 days ago
100.0
% uptime
Today
Federated Query
Operational
90 days ago
100.0
% uptime
Today
Results Delivery
Operational
90 days ago
100.0
% uptime
Today
VPN Connectivity
Operational
90 days ago
100.0
% uptime
Today
My UHIN
Operational
90 days ago
100.0
% uptime
Today
Eligibility
Operational
90 days ago
100.0
% uptime
Today
Claims
Operational
90 days ago
100.0
% uptime
Today
Claims Attachments
Operational
90 days ago
100.0
% uptime
Today
Prior Authorizations
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
X12 Uploads/Downloads
Operational
90 days ago
100.0
% uptime
Today
CHIE Alerts Workflow
Operational
90 days ago
100.0
% uptime
Today
Direct Secure Messaging
Operational
90 days ago
100.0
% uptime
Today
Customer Support
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
UHIN will be performing system maintenance on the CHIE systems Tuesday, May 11th beginning at 6:00 PM MDT. During this maintenance window, all CHIE systems will be unavailable. All messages will be queued and then processed once the maintenance has been completed.
Posted on
May 10, 10:33 MDT
Completed -
The scheduled maintenance has been completed.
May 7, 22:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 19:00 MDT
Scheduled -
UHIN will be performing system maintenance on the CHIE systems Friday, May 7th beginning at 7:00 PM MDT. During this maintenance window, all CHIE systems will be unavailable. All messages will be queued and then processed once the maintenance has been completed.
May 6, 11:12 MDT
Resolved -
This incident has been resolved.
Apr 27, 12:32 MDT
Investigating -
The University of Utah Health Plans will have a scheduled downtime on 04/25/2021 12:00am - 04/25/2021 04:00am MST. During the downtime, batch transactions will queue up and process after the downtime. Real time transactions will have to be re-submitted after the downtime.
We are sorry for any inconvenience this may cause.
Apr 21, 12:51 MDT
Resolved -
Reports are currently being delivered, however, due to the delay you could receive multiple reports. These are not duplicate.
Apr 27, 08:57 MDT
Identified -
Due to the system issues experienced yesterday, Alert notifications will be delayed.
Apr 27, 08:33 MDT