UHIN will be performing scheduled maintenance Tuesday evening, May 22nd from 5:00 - 9:00 PM MDT on the clinical systems which will result in a system outage.
This downtime will affect data feeds, results delivery, the CHIE portal and the CHIE Alert notifications delivered via chiedirect and SFTP.
Any messages received during this downtime will be queued and then processed once the CHIE Systems are brought back up.
Posted on
May 18, 09:29 MDT
Completed -
The scheduled maintenance has been completed.
May 20, 15:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 17:00 MDT
Scheduled -
United Healthcare has a scheduled maintenance planned. This maintenance affects 27X transactions. Attempts to submit transactions for this payer will result in AAA*42 errors.
Resolved -
EDI Support Services (EDISS) experienced a processing issue impacting a subset of files sent between May 6, 2018, at 5:00 PM (CST) through May 10, 2018, at 5:00 PM (CST). The subset of files impacted received 277CA reports, but the claims were not on file with the payer.
Impacted files have been identified and reprocessed with the original date of receipt. Submitters will receive a second 277CA report, which will contain the DCNs/ICNs that will correlate to the reprocessed claims.
May 18, 14:22 MDT
Identified -
Medicare Part A and B is experienced a processing issue impacting a subset of files sent between May 6, 2018, at 5:00 PM (CST) through May 10, 2018, at 5:00 PM (CST). The subset of files impacted received 277CA reports, but the claims are not on file with the payer.
Impacted files are being identified, and once they are reprocessed, Submitters will be receiving a second 277CA report. This second report will contain the DCNs/ICNs that will correlate to the reprocessed claims. No Submitter action is required for this reprocessing.
EDISS will send a notification once the issue is fully resolved. EDISS apologizes for any inconvenience this may have caused.
Resolved -
The corrected 835s from Medicaid were sent out Friday May, 11th at 5pm.
May 12, 07:47 MDT
Identified -
835s (Remittance files) from Medicaid received the morning of Friday, May, 11th, should be ignored. Medicaid with be sending corrected files later today.
Resolved -
The remittance advice for all Medicare Part A and B lines of business for May 11, 2018, have now delivered successfully and are available for download.
May 11, 13:27 MDT
Identified -
Medicare Part A and B has experienced issues in delivering 835 reports from 5/11/2018.
Resolved -
All 835s from 5/6 have been resent.
May 11, 09:07 MDT
Update -
Some 835s from Medicaid received on Sunday May, 6 2018 had incorrect check numbers. The amounts on the 835s were correct. Medicaid will be sending corrected 835s shortly.
May 8, 09:26 MDT
Identified -
Medicaid payments to providers expected on 5/6/2018 are delayed.
Resolved -
UHIN has resolved the issue affecting VPN connectivity. Messages are now being received and processed.
May 10, 15:29 MDT
Update -
UHIN continues to actively work on resolving the VPN connectivity issue. With no messages coming in, this also affects Alert notifications, Data feeds and Results Delivery.
May 10, 12:47 MDT
Identified -
UHIN is currently experiencing issues with some of our VPN connections. We are actively working to resolve the issue.
May 10, 12:11 MDT