A more connected healthcare system
Investigating - Please be advised: UHIN is investigating an issue which is causing intermittent interruptions to the CHIE Clinical Portal. If you have any questions or immediate concerns, please reach out to customerservice@uhin.org
Aug 9, 10:04 MDT
Clearinghouse Platform Operational
90 days ago
99.08 % uptime
Today
Payer Network Operational
90 days ago
100.0 % uptime
Today
RESTful API Operational
90 days ago
100.0 % uptime
Today
Real-Time - SOAP Operational
90 days ago
100.0 % uptime
Today
Real-Time - CORE SOAP Operational
90 days ago
100.0 % uptime
Today
Real-Time - MIME Operational
90 days ago
100.0 % uptime
Today
Batch - SOAP Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
File Uploader Operational
90 days ago
100.0 % uptime
Today
Portal - Utransend Operational
90 days ago
90.83 % uptime
Today
EDI Enrollment ? Operational
90 days ago
100.0 % uptime
Today
The CHIE Platform Degraded Performance
90 days ago
99.94 % uptime
Today
Alerts - Delivered via Direct Operational
90 days ago
99.94 % uptime
Today
Alerts - Delivered via SFTP Operational
90 days ago
99.94 % uptime
Today
Alerts - MYUHIN Workflow Operational
90 days ago
99.94 % uptime
Today
Clinical Portal Degraded Performance
90 days ago
99.98 % uptime
Today
Data Feeds Operational
90 days ago
100.0 % uptime
Today
Federated Query Operational
90 days ago
99.7 % uptime
Today
Results Delivery Operational
90 days ago
100.0 % uptime
Today
VPN Connectivity Operational
90 days ago
100.0 % uptime
Today
My UHIN Operational
90 days ago
99.81 % uptime
Today
Eligibility Operational
90 days ago
99.81 % uptime
Today
Claims Operational
90 days ago
99.81 % uptime
Today
Claims Attachments Operational
90 days ago
99.81 % uptime
Today
Prior Authorizations Operational
90 days ago
99.81 % uptime
Today
Reporting Operational
90 days ago
99.81 % uptime
Today
X12 Uploads/Downloads Operational
90 days ago
99.81 % uptime
Today
CHIE Alerts Workflow Operational
90 days ago
99.81 % uptime
Today
Direct Secure Messaging Operational
90 days ago
99.81 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 10, 2022

No incidents reported today.

Aug 9, 2022

Unresolved incident: CHIE Clinical Portal Intermittent Outage.

Aug 8, 2022
Resolved - This issue is resolved. All delivery methods have caught up.
Aug 8, 20:52 MDT
Monitoring - Please be advised: UHIN has identified and implemented a fix for an issue which caused a delay in delivering CHIE Alerts. Delayed alerts may continue to deliver throughout the day. UHIN teams will continue to monitor. If you have any questions or concerns, please reach out to customerservice@uhin.org
Aug 8, 13:29 MDT
Resolved - This incident has been resolved.
Aug 8, 10:54 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 12:45 MDT
Investigating - Please be advised: UHIN is currently investigating a partial outage impacting the CHIE Clinical Portal. If you have any immediate questions or concerns, please reach out to customerservice@uhin.org
Aug 5, 12:22 MDT
Aug 7, 2022
Completed - The scheduled maintenance has been completed.
Aug 7, 04:31 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 00:30 MDT
Scheduled - Health Choice Utah will have a scheduled downtime on 08/07/2022 00:30am - 08/07/2022 04:30am MST.
During the downtime, batch transactions will queue up and process after the downtime.

Aug 5, 13:11 MDT
Completed - The scheduled maintenance has been completed.
Aug 7, 04:30 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 00:30 MDT
Scheduled - The University of Utah Health Plans will have a scheduled downtime on 08/07/2022 00:30am - 08/07/2022 04:30am MST.

During the downtime, batch transactions will queue up and process after the downtime. Real time transactions will have to be re-submitted after the downtime.

Aug 5, 11:47 MDT
Aug 6, 2022

No incidents reported.

Aug 5, 2022
Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.