Better Data Better Outcomes
All Systems Operational
Payer Connections Operational
cHIE Clinical Systems Operational
CareAchieve Data Warehouse Operational
Clinical Portal Operational
Data Feeds Operational
Federated Query Operational
Results Delivery Operational
VPN Connectivity Operational
Real-Time Transactions Operational
SOAP Operational
SOAP (CORE) Operational
REST Operational
MIME Operational
cHIE Alert Notifications Operational
Delivered via Direct Operational
Delivered via SFTP Operational
Batch Transactions Operational
SFTP Operational
SOAP Operational
cHIEdirect.net Operational
Claims Attachments Operational
Webmail Operational
Utransend Portal Operational
10A PreAuthorizations Operational
UHINT Hand Entry Tool Operational
Customer Service (Call Center) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Regence has a scheduled maintenance. Aug 19, 20:00 - Aug 20, 17:00 MDT
Regence has a scheduled maintenance planned. This maintenance affects Real-time 27X transactions. Please resend any transactions that received an error after the maintenance has been completed.

Thank you,

UHIN Community Alerts

For up to date information please visit: https://status.uhin.org/
Posted on Aug 18, 08:45 MDT
Select Health has a scheduled maintenance planned. This maintenance affects batch transactions. The batch transactions will be delayed in this time frame. Real time 270/271 should continue to function normally.

Thank you,

UHIN Community Alerts

For up to date information please visit: https://status.uhin.org/
Posted on Aug 16, 16:08 MDT
Past Incidents
Aug 19, 2017

No incidents reported today.

Aug 18, 2017
Completed - The scheduled maintenance has been completed.
Aug 18, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 20:30 MDT
Scheduled - The chiedirect.net server is scheduled for regular maintenance. The cHIE Direct server will be down.

cHIE Direct has a regular maintenance window scheduled for every other Friday.

We apologize for any inconvenience.
Thank you,

UHIN Community Alerts
For up to date information please visit: https://status.uhin.org/
Aug 16, 17:12 MDT
EMI Health has experienced processing issues for 835 files. If you received an 835 from EMI Health on Aug 14, 2017 with a Test indicator in it, please disregard this file. The file has been corrected and resent.

For up to date information, please visit: https://status.uhin.org/
Aug 18, 13:56 MDT
Aug 17, 2017

No incidents reported.

Aug 16, 2017
Resolved - All delayed 835 reports have been sent by the payer.
Aug 16, 08:21 MDT
Identified - EMI has experienced issues in delivering 835 reports from 7/25/2017 to current. They are currently working on a resolution.

For up to date information, please visit: https://status.uhin.org/
Jul 31, 16:11 MDT
Completed - The scheduled maintenance has been completed.
Aug 16, 00:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 18:01 MDT
Scheduled - Please be advised UHIN has scheduled maintenance planned for Production during our normally scheduled maintenance window. During this time there may be periodic outages to SFTP, batch, and real-time transactions.
Aug 15, 15:06 MDT
Aug 14, 2017

No incidents reported.

Aug 13, 2017
Completed - The scheduled maintenance has been completed.
Aug 13, 12:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 02:01 MDT
Scheduled - Regence has scheduled maintenance planned for real-time transactions.

During the Regence scheduled maintenance don’t send real-time transactions to them. If sent and an error is received resend the transaction after the maintenance.
Aug 11, 09:59 MDT
Aug 11, 2017

No incidents reported.

Aug 10, 2017
Resolved - SelectHealth has resolved the issue with the 277CA. All of the 277CA’s for claims received after 08/07/2017 after 9:00pm MST have been sent out successfully.

We apologize for any inconvenience this may have caused.
Aug 10, 14:30 MDT
Identified - There is currently a delay in the 277CA for SelectHealth. SelectHealth is currently working on the issue.

We apologize for any inconvenience this may cause.

For up to date information, please visit: https://status.uhin.org/
Aug 10, 09:12 MDT
Aug 9, 2017
Resolved - Full functionality has been restored.
Aug 9, 09:42 MDT
Identified - Medicare Part A and B is experiencing a possible delay in reports delivery due to an intermittent connectivity issue.

For up to date information, please visit: https://status.uhin.org/
Aug 9, 08:53 MDT
Due to some technical difficulties, the 277CA for claims received by SelectHealth after 9pm on August 7th will not go out until this evening.

We apologize for any inconvenience this may cause.

For up to date information, please visit: https://status.uhin.org/
Aug 9, 09:36 MDT
Completed - The scheduled maintenance has been completed.
Aug 9, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 18:00 MDT
Scheduled - Please be advised UHIN has scheduled maintenance planned for Production during our normally scheduled maintenance window. During this time there may be periodic outages to SFTP, batch, and real-time transactions.
Aug 8, 08:54 MDT
Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

Aug 5, 2017
Completed - The scheduled maintenance has been completed.
Aug 5, 21:16 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 14:15 MDT
Scheduled - SelectHealth has a scheduled downtime that will affect real time transactions. The scheduled downtime will start on 08/05/2017 at 3:15 pm MST. During this downtime batch transactions will queue up.

All Real time transactions will receive a “system not available” response and will require a resubmission. We will send out an alert when the SelectHealth systems become available.

We apologize for any inconvenience this may cause.
Jul 31, 10:01 MDT