Driving Healthcare Solutions Forward
All Systems Operational
Clearinghouse Platform Operational
90 days ago
99.99 % uptime
Today
Payer Network Operational
90 days ago
100.0 % uptime
Today
RESTful API Operational
90 days ago
99.98 % uptime
Today
Real-Time - SOAP Operational
90 days ago
99.97 % uptime
Today
Real-Time - CORE SOAP Operational
90 days ago
99.97 % uptime
Today
Real-Time - MIME Operational
90 days ago
99.97 % uptime
Today
Batch - SOAP Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
File Uploader Operational
90 days ago
100.0 % uptime
Today
Portal - Utransend Operational
90 days ago
100.0 % uptime
Today
EDI Enrollment ? Operational
90 days ago
99.99 % uptime
Today
The CHIE Platform Operational
90 days ago
99.91 % uptime
Today
Alerts - Delivered via Direct Operational
90 days ago
99.47 % uptime
Today
Alerts - Delivered via SFTP Operational
90 days ago
99.9 % uptime
Today
Alerts - MYUHIN Workflow Operational
90 days ago
99.9 % uptime
Today
Clinical Portal Operational
90 days ago
100.0 % uptime
Today
Data Feeds Operational
90 days ago
100.0 % uptime
Today
Federated Query Operational
90 days ago
100.0 % uptime
Today
Results Delivery Operational
90 days ago
100.0 % uptime
Today
VPN Connectivity Operational
90 days ago
100.0 % uptime
Today
My UHIN Operational
90 days ago
99.98 % uptime
Today
Eligibility Operational
90 days ago
99.97 % uptime
Today
Claims Operational
90 days ago
99.98 % uptime
Today
Claims Attachments Operational
90 days ago
99.98 % uptime
Today
Prior Authorizations Operational
90 days ago
99.98 % uptime
Today
Reporting Operational
90 days ago
99.98 % uptime
Today
X12 Uploads/Downloads Operational
90 days ago
99.98 % uptime
Today
CHIE Alerts Workflow Operational
90 days ago
100.0 % uptime
Today
Direct Secure Messaging Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
UHIN Scheduled Maintenance Mar 9, 17:00 - Mar 10, 00:00 MST
Please be advised UHIN will be performing scheduled maintenance to our Production environment. During this time, some interfaces (e.g. SFTP) may be intermittently unavailable.
Posted on Feb 25, 08:03 MST
Past Incidents
Feb 25, 2021

No incidents reported today.

Feb 24, 2021
Resolved - Alert Notifications have been delivered.
Feb 24, 10:32 MST
Identified - There is currently a delay in the delivery of Alert notifications delivered via Direct and SFTP. UHIN is actively working to deliver these reports as quickly as possible.

We apologize for the inconvenience.
Feb 24, 08:27 MST
Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021
Completed - The scheduled maintenance has been completed.
Feb 21, 13:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 12:30 MST
Scheduled - The University of Utah Health Plans will have a scheduled downtime between 02/21/2021 12:30am - 02/21/2021 01:30am MST.
During the downtime, batch transactions will queue up and process after the downtime. Real time transactions will have to be re-submitted after the downtime.
Feb 19, 15:09 MST
Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021
Resolved - This incident has been resolved.
Feb 17, 09:19 MST
Investigating - State Farm is experiencing a intermittent batch and realtime outage.

State Farm is experiencing a weather-related outage impacting all transactions. Batch 837,270 and 275 transactions are being queued and will be delivered once the connect is resorted.

Realtime 270/271 transactions will receive a UD or NRF connection timeout error and will need to be delivered once the connection is restored. ETA on resolution is currently unknown.
Feb 15, 13:40 MST
Feb 16, 2021

No incidents reported.

Feb 15, 2021
Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021
Completed - The scheduled maintenance has been completed.
Feb 12, 02:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 23:00 MST
Scheduled - SelectHealth will experience a realtime connection outage impacting 270/271, 276/277 transactions. Transactions will receive a timeout error during this time. Please deliver the transactions once the maintenance is resolved.
Feb 10, 12:09 MST
Feb 11, 2021