Delay in CHIE Alerts Delivery

Incident Report for UHIN

Resolved

This incident has been resolved.

Posted Nov 11, 2024 - 15:43 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 11, 2024 - 11:16 MST

Investigating

UHIN has identified and implemented a fix for an issue which caused a delay in delivering CHIE Alerts. The application is operational, and alerts are being delivered now but they will be delayed. Thank you for your understanding.

Posted Nov 11, 2024 - 11:15 MST

This incident affected: The CHIE Platform (Alerts - Delivered via Direct, Alerts - Delivered via SFTP, Alerts - MYUHIN Workflow).