Utah Medicaid's PRISM system will be down on February 11th, from 6 PM to 11 PM for system updates.

Scheduled for Feb 11, 18:00 - 23:00 MST

Scheduled

Utah Medicaid's PRISM system will be down on February 11th, from 6 PM to 11 PM for system updates.

All interfaces will be held for processing until the system returns to normal operation. U HIN will hold files during this timeframe.

UHIN will hold all HIPAA batch files received once Utah Medicaid is back online.
All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online.

RealTime files (270 and 276) will fail during this time frame.

Please use the Eligibility LookUp Tool for all eligibility needs at https://medicaid.utah.gov/eligibility

Posted Feb 05, 2026 - 08:43 MST

This scheduled maintenance affects: Clearinghouse Platform (Payer Network).