Utah Medicaid PRISM System Scheduled Maintenance March 23 – 24 2:00 AM – 3:30 PM MDT
Scheduled Maintenance Report for UHIN
Completed
The scheduled maintenance has been completed.
Posted Mar 24, 2024 - 15:30 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 23, 2024 - 02:00 MDT
Scheduled
The Utah Medicaid PRISM system will be down Saturday, March 23rd, from 2:00 a.m. to Sunday, March 24th 3:30 p.m. for system maintenance.

Batch files (837, 270, 276, and 278) will be held and processed in the order they were received once Utah Medicaid is back online.

RealTime files (270 and 276) will fail during this time frame.

Please use the Eligibility LookUp Tool (ELT) for all eligibility needs at https://medicaid.utah.gov/eligibility/
Posted Mar 20, 2024 - 15:48 MDT
This scheduled maintenance affected: Clearinghouse Platform (Batch EDI Processing, Real Time EDI Processing, Payer Network).
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