Commonspirit/Steward CHIE Alert Notifications Issue

Incident Report for UHIN

Resolved

This incident has been resolved. Entities should now be receiving Commonspirit alerts.

Posted May 13, 2024 - 11:06 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 09, 2024 - 14:48 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 06, 2024 - 11:31 MDT

Investigating

We are aware of an issue with the delivery of Alert Notifications from Commonspirit/Steward during their current EHR transition. We are investigating the issue and will post updates here as we learn more.

Posted May 01, 2024 - 09:14 MDT

This incident affected: The CHIE Platform (Alerts - Delivered via Direct, Alerts - Delivered via SFTP, Alerts - MYUHIN Workflow).