Utah Medicaid Scheduled Maintenance March 9th 2024, 4:30 a.m. to 9 p.m. MST

Scheduled Maintenance Report for UHIN

Completed

The scheduled maintenance has been completed.

Posted Mar 09, 2024 - 20:00 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 09, 2024 - 04:30 MST

Scheduled

Attention all users: The PRISM system will be down Saturday, March 9th, from 4:30 a.m. to 9 p.m. for system maintenance.

· UHIN will hold files during this time frame.

· All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online.

· RealTime files (270 and 276) will fail during this timeframe.

· Please use the Eligibility LookUp Tool (ELT) for all eligibility needs at https://medicaid.utah.gov/eligibility/

Posted Mar 01, 2024 - 08:47 MST

This scheduled maintenance affected: Clearinghouse Platform (Batch EDI Processing, Real Time EDI Processing, CORE Connection, Payer Network).