UHIN has identified the cause of this issue and it has been resolved.
Posted Oct 21, 2026 - 16:11 MDT
Monitoring
We are seeing a significant number of successful SFTP connections, indicating that the service is functioning for many customers. However, some customers are still experiencing connectivity issues. Our team continues to investigate these remaining issues and work toward a full resolution.
Posted Oct 21, 2026 - 14:25 MDT
Update
We are continuing to work on a fix for this issue.
Posted Oct 21, 2026 - 09:25 MDT
Identified
UHIN is currently experiencing SFTP connectivity, impacting customers’ ability to connect to sftp folders. Our team is actively working to identify the root cause and resolve the issue promptly.
Estimated Time to Resolution: - We anticipate resolving the issue by 10/21/2026.
Posted Oct 21, 2026 - 07:58 MDT
This incident affected: The CHIE Platform (Alerts - Delivered via SFTP) and Clearinghouse Platform (SFTP Connection).