Alerts Direct Secure Email Service Interruption

Incident Report for UHIN

Resolved

This issue has been resolved. Direct Mail (directmail.uhin.org) is back up and running! Thank you for your patience.

Posted Oct 13, 2026 - 12:26 MDT

Investigating

UHIN CHIE is currently experiencing an interruption to the Direct Secure Email service for alerts. We are actively working with our vendor to restore service as quickly as possible. Thank you for your understanding.

Posted Oct 13, 2026 - 08:26 MDT

This incident affected: The CHIE Platform (Alerts - Delivered via Direct).