Utah Medicaid Scheduled Maintenance September 20th 2024, 8 p.m. to Sunday September 22nd at 12 p.m. MST

Scheduled Maintenance Report for UHIN

Completed

The scheduled maintenance has been completed.

Posted Sep 22, 2024 - 12:00 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 20, 2024 - 20:00 MDT

Scheduled

Attention all users: The PRISM system will be down Friday, September 20, from 8 PM until Sunday, September 22, 2024 at noon.

· UHIN will hold files during this time frame.

· All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online.

· RealTime files (270 and 276) will fail during this time frame.

The eligibility tool will still be available during the maintenance window:
https://medicaid.utah.gov/eligibility/

Posted Sep 20, 2024 - 17:09 MDT

This scheduled maintenance affected: Clearinghouse Platform (Payer Network).