SelectHealth 835 Delay

Incident Report for UHIN

Resolved

Due to a system outage following the complications from an upgrade, there was an issue that caused files to UHIN to show as sent but they did not actually send out the door.

As of Friday(3/21) afternoon the issue has been resolved. We plan to repost the entire 835 run from 3/13 and are currently verifying if runs for 3/17 and 3/20 need to be reposted as well.

Posted 7 days ago. Mar 24, 2025 - 15:17 MDT

This incident affected: Clearinghouse Platform (Batch EDI Processing, Payer Network).