Medicaid Maintenance July 10, 2025, from 6:00 PM to 10:00 PM

Scheduled Maintenance Report for UHIN

Completed

The scheduled maintenance has been completed.
Posted Jul 10, 2025 - 22:00 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 10, 2025 - 18:00 MDT

Update

We will be undergoing scheduled maintenance during this time.
Posted Jul 10, 2025 - 15:37 MDT

Update

We will be undergoing scheduled maintenance during this time.
Posted Jul 10, 2025 - 15:36 MDT

Scheduled

Utah Medicaid will be doing maintenance on July 10, 2025, from 6:00 PM to 10:00 PM. The PRISM application will not be available during this time.

All interfaces will be held for processing until the system returns to normal operation.

The eligibility tool will still be available during the maintenance window: https://medicaid.utah.gov/eligibility

UHIN will hold files during this time frame.
All batch files 837, 270, 276, and 278 will be processed in the order they were received once Utah Medicaid is back online.
RealTime files 270 and 276 will fail during this time frame.

We appreciate your patience while the PRISM system maintenance is completed.
Posted Jul 10, 2025 - 11:52 MDT
This scheduled maintenance affected: Clearinghouse Platform (Batch EDI Processing).