CHIE Alert Delivery Update

Incident Report for UHIN

Resolved

We identified and resolved an issue that was causing lower-than-expected alert volumes for some customers. The system is now processing normally. Alerts that were queued during the issue are currently being delivered, so you may notice some delays while the backlog clears.

We'll continue to monitor the system until the queue has been fully processed. Thank you for your patience.

Posted Jul 20, 2026 - 08:40 MDT

This incident affected: The CHIE Platform (Alerts - Delivered via Direct, Alerts - Delivered via SFTP, Alerts - MYUHIN Workflow).