PRISM Downtime on September 14th

Scheduled Maintenance Report for UHIN

Completed

The scheduled maintenance has been completed.

Posted Sep 19, 2024 - 10:48 MDT

Scheduled

The PRISM system will be down Saturday, September 14th, from 4:30 a.m. to 9:00 p.m. for system maintenance.
· UHIN will hold files during this time frame.
· All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online.
· RealTime files (270 and 276) will fail during this time frame.
· Please use the Eligibility LookUp Tool (ELT) for all eligibility needs at https://medicaid.utah.gov/eligibility/.

Posted Sep 05, 2024 - 13:41 MDT

This scheduled maintenance affected: Clearinghouse Platform (Payer Network).