Utah Medicaid will be doing maintenance on 9/18/26 from 6:00 PM to 8:00 PM

Scheduled for Sep 18, 18:00 - 20:00 MDT

Scheduled

Utah Medicaid will be doing maintenance on 9/18/26 from 6:00 PM to 8:00 PM. The PRISM application will not be available during these times.

All interfaces will be held for processing until the system returns to normal operation.

The eligibility tool will still be available during the maintenance window: https://medicaid.utah.gov/eligibility
UHIN will hold files during this time frame.

All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online.

RealTime files (270 and 276) will fail during this time frame.

Posted Sep 17, 2026 - 14:20 MDT

This scheduled maintenance affects: Clearinghouse Platform (Real Time EDI Processing, Payer Network).