Utah Medicaid Maintenance on September 13, 2025, at 4:30 PM to September 14, 2025 5:00 AM.

Scheduled Maintenance Report for UHIN

Completed

The scheduled maintenance has been completed.

Posted Sep 14, 2025 - 05:00 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 13, 2025 - 16:30 MDT

Scheduled

Utah Medicaid will be doing quarterly maintenance on September 13, 2025, from 4:30 PM to September 14, 2025 5:00 AM. The PRISM application will not be available during this time.

All interfaces will be held for processing until the system returns to normal operation.

The eligibility tool will still be available during the maintenance window: https://medicaid.utah.gov/eligibility
UHIN will hold files during this time frame.

All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online.

RealTime files (270 and 276) will fail during this time frame.

Posted Sep 05, 2025 - 10:02 MDT

This scheduled maintenance affected: Clearinghouse Platform (Payer Network).