Utah Medicaid system will be down for maintenance on June 6th, from 4:30 p.m. to June 7th at 5:00 a.m.

Scheduled for Jun 6, 16:30 MDT - Jun 7, 05:00 MDT

Scheduled

Utah Medicaid's PRISM system will be down for maintenance on June 6th, from 4:30 p.m. to June 7th at 5:00 a.m.

All interfaces will be held for processing until the system returns to normal operation.

UHIN will hold all HIPAA batch files.
All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online.

RealTime files (270 and 276) will fail during this time frame.

For all eligibility needs, please use the Eligibility LookUp Tool at https://medicaid.utah.gov/eligibility.

Posted May 29, 2026 - 11:43 MDT

This scheduled maintenance affects: Clearinghouse Platform (Payer Network).