UHIN Scheduled Maintenance
Scheduled Maintenance Report for UHIN
Completed
The scheduled maintenance has been completed.
Posted Aug 03, 2021 - 22:00 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 03, 2021 - 18:00 MDT
Scheduled
Update: Original message indicated July 27th and should read August 3rd.

As a part of continuous security and scalability improvements, we will be upgrading our SFTP and Certificate infrastructure during this maintenance window.

To strengthen network security controls, as of August 3, 2021, UHIN will only accept internet connections from networks using Transport Layer Security (TLS) settings at version 1.2 or higher. Customers should ensure network settings meet this security level and take appropriate steps prior to this deadline.

Action Required for customers using SFTP:
After the migration is complete you will need to clear old SSH keys (Instructions provided below) and ensure they are connecting via TLS 1.2

To clear server on Linux/Unix
vi ~/.ssh/known_hosts
Delete sftp.uhin.org line
Delete uhin3.net line
save
To clear server on Windows
%USERPROFILE%\.ssh\known_hosts
Delete sftp.uhin.org line
Delete uhin3.net line
save
Posted Jul 15, 2021 - 10:48 MDT
This scheduled maintenance affected: My UHIN (Eligibility, Claims, Claims Attachments, Prior Authorizations, Reporting, X12 Uploads/Downloads, CHIE Alerts Workflow, Direct Secure Messaging), Clearinghouse Platform (RESTful API, Real-Time - SOAP, Real-Time - CORE SOAP, Real-Time - MIME, Batch - SOAP, SFTP, File Uploader, Portal - Utransend), and The CHIE Platform (Clinical Portal).