Direct Mail Maintenance (April 17-20): Potential Message Delays

Scheduled Maintenance Report for UHIN

Completed

The scheduled maintenance has been completed.

Posted Apr 20, 2026 - 03:00 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 17, 2026 - 20:00 MDT

Scheduled

Our vendor, NextGen, will be performing system maintenance as part of a platform migration. During this time, Direct Mail Services may experience disruptions, and alerts sent via Direct Mail may be delayed.

Maintenance Window:
Friday, April 17 at 8:00 PM MT – Monday, April 20 at 3:00 AM MT

Services are expected to resume automatically once the maintenance is complete. If you have any questions or experience issues outside of this window, please reach out to our support team at customersupport@uhin.org.

Thank you for your understanding.

Posted Apr 16, 2026 - 17:54 MDT

This scheduled maintenance affected: The CHIE Platform (Alerts - Delivered via Direct).