The Utah Medicaid PRISM system will be down Wednesday, May 6th, from 6:00 p.m. to 10:00 p.m. for system maintenance.

Scheduled for May 6, 18:00 - 22:00 MDT

Scheduled

The Utah Medicaid PRISM system will be down Wednesday, May 6th, from 6:00 p.m. to 10:00 p.m. for system maintenance.

· UHIN will hold files during this time frame.

· All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online.

· RealTime files (270 and 276) will fail during this timeframe.

· Please use the Eligibility LookUp Tool (ELT) for all eligibility needs at https://medicaid.utah.gov/eligibility/.
Posted Apr 29, 2026 - 17:10 MDT
This scheduled maintenance affects: Clearinghouse Platform (Payer Network).