Utah Medicaid PRISM system will be down Wednesday, 5/15, from 6:00 p.m. to 10:00 p.m. for system maintenance.

Scheduled Maintenance Report for UHIN

Completed

The scheduled maintenance has been completed.

Posted May 15, 2024 - 22:00 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 15, 2024 - 18:00 MDT

Scheduled

The Utah Medicaid PRISM system will be down Wednesday, 5/15, from 6:00 p.m. to 10:00 p.m. for system maintenance.

Batch files (837, 270, 276, and 278) will be held and will be processed in the order they were received once Utah Medicaid is back online.

RealTime files (270 and 276) will fail during this time frame.

Please use the Eligibility LookUp Tool (ELT) for all eligibility needs at https://medicaid.utah.gov/eligibility/.

Posted May 06, 2024 - 11:28 MDT

This scheduled maintenance affected: Clearinghouse Platform (Batch EDI Processing, Real Time EDI Processing).