Utah Medicaid systems will be down Wednesday, November 19th for system maintenance.

Scheduled for Nov 19, 18:00 - 22:00 MST

Scheduled

Utah Medicaid will be releasing an update on November 19, 2025, from 6 PM to 10 PM. The PRISM application will not be available during this time.

Utah Medicaid will be holding claims for processing until the system returns to normal operation.

The eligibility tool will still be available during the maintenance window: https://medicaid.utah.gov/eligibility

UHIN will hold files during this time frame.

All batch files (837, 270, 276, and 278) will be processed in the order they were received once Utah Medicaid is back online.

RealTime files (270 and 276) will fail during this time frame.

Posted Nov 12, 2025 - 13:24 MST

This scheduled maintenance affects: Clearinghouse Platform (Payer Network).